Privacy Policy
Please read this Privacy Policy carefully before using this website.
By entering this website, you (“you”, “your”) accept without limitation or qualification the Privacy Policy set out below. If you do not agree to be bound by this policy, you may not use the website.
About us
This privacy policy applies to any personal information which you give to us (“personal data”) via the Ilkley Complementary Therapies website. Ilkley Complementary Therapies (“we”, “us”) takes the privacy of all its customers and website users (“you”) very seriously. This privacy policy explains what information we collect about you, how we propose to use it, and what steps we take to ensure that it is kept secure. By using this website and entering your personal data you consent to us collecting and using your personal data in accordance with this privacy policy.
What information do we collect?
When using the site you may encounter a contact form which is used when you submit your details to contact Ilkley Complementary Therapies. You may be asked to enter personal data such as your name, email address, and telephone number. We may also collect personal data about you from telephone conversations, emails, and written and verbal communications. We may supplement the personal data that you provide with information that we receive from third parties. Such personal data will only be used for the purposes stated in this privacy policy.
How we use your personal data
Any personal data relating to you that we collect will be used and recorded by us in accordance with the UK General Data Protection Regulation (GDPR) legislation and this privacy policy. We will use your personal data mainly for record-keeping purposes and in order to provide our services and products to you. We will not use your details to send you promotional and/or marketing material about our products, services and offerings without your explicit consent. We will never send you unsolicited emails or share your information with a third party without your permission. Your contact details are securely stored and we will only ever contact you about your enquiry or current service.
Links
Our website may contain links to third party websites. These third parties may require you to input personal data in order to use their services. Customers and users should be aware that we are not responsible for the actions, data policies, or content of such third party websites. We recommend that you check the privacy and security policies of every website you visit.
Cookies
We use standard technology called “cookies” on this site. “Cookies” are small text files a website can use to recognise repeat users and to allow us to observe behaviour and compile aggregate data in order to improve the site. Our cookies enable us to identify your requirements and to store information about the services and information you have searched for on the website. The data is anonymous, and we do not know who you are. We will know the kind of browser you have used (desktop, mobile, tablet). This helps us design the website in the best layout for you to view our pages. Cookies do not attach to your system or damage your files. Most browsers automatically accept cookies, but you can usually change your browser to prevent cookies being stored. However, if you do turn cookies off this may limit the functionality of our website.
Security
We have implemented security measures to protect the personal data you provide. However, concerns still exist in relation to the general security of the internet and by using this site you accept that we will not be held responsible in the event of a breach of security unless this is due to our negligence or wilful default. Our site is hosted over a secure https server. Your contact details are stored electronically in our system which is password protected. We use secure cloud storage providers that are GDPR compliant. Devices used to access your data are password protected and kept locked when not in use.
Your rights to access your personal information
You have a right to receive a copy of the personal data that we hold about you. Please contact us for this information.
Contact us
If you would like any further information or have any comments about our privacy policy or any other aspect of our website or service, please contact us.